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Terms and Condition


healthtracka wants you to know how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting www.healthtracka.com or downloading the healthtracka app, you are accepting the practices described in this Privacy Notice.

  1. What Personal Information does healthtracka receive?

The information we learn from customers helps us personalize and continually improve your healthtracka experience. We receive and store any information you enter on our Web site and while creating an account on the healthtracka app or the ones you give us in any other way. You can choose not to provide certain required information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your order requests, customizing future shopping for you, and communicating with you. We also receive automatic information whenever you interact with us. For example, like many Web sites, we may use “cookies,” and we obtain certain types of information when your Web browser accesses healthtracka.com or advertisements and other content served by or on behalf of healthtracka.com on other Web sites.

 When you download healthtracka.com app we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services, which you are free to do at your discretion.

We send you email communications to keep you informed about your transactions with us or update you on our products. To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from healthtracka if your computer supports such capabilities. If you do not want to receive such offers, please follow the unsubscribe link in the most recent message received.

  1. What About Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide special features such as recommendations, discounts, accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer. Because cookies allow you to take advantage of some of healthtracka essential features, we recommend that you leave them turned on and personalized advertisements on other Web sites (with content served by healthtracka). The Help feature on most browsers will tell you how to prevent your browser from

  1. Does healthtracka share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information to the following;

  • Regulatory Bodies: it is a requirement by law  for the laboratory that receives and processes samples to report positive test results for ‘reportable diseases. Examples of such are HIV, Cancer, Covid.  The form contains the following patient information: Name, Addresss, Phone Number, E-mail address, Sex, Date of Birth, Test Date, Specimen Type and Anatomical Location, Test Result (positive results only)
  • Third-Party Service Providers:We work with third party medical labs who process all the tests ordered on healthtracka. We also employ other companies and individuals to perform functions on our behalf. Examples include  fulfilling orders, delivering packages, sending e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They all have access only to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers:As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, in the unlikely event that healthtracka or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection of healthtracka and Others:We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Heatlhtracka, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
  • Confidentiality of Your Health Records:Any information that you enter on healthtracka web site or mobile application concerning your screening results, lab results or STD status will be held in strict confidence.  We will never share your information with third parties, unless legally required to do so.
  1. How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We make every effort to protect all information about your screening results, lab results or STD status. We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

  1. What About Third-Party Advertisers and Links to Other Websites?

Our site includes third-party advertising and links to other Web sites.

  1. Are Children Allowed to Use healthtracka?

healthtracka does not sell products for purchase by children nor monitor the order of lab tests by children. We cater only to adults 18 years of age or older.

If you choose to visit www.healthtracka.com or download healthtracka app, your visit and any dispute over privacy is subject to this Privacy Policy and our Conditions of Use. However, if you have any concern about privacy at healthtracka, please contact us with a thorough description on info@healthtracka.com, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Conditions of Use will change also. We may e-mail periodic reminders of our policies and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

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Hi there, Welcome to Healthtracka. Let me know if I can help you with Terms and Condition. Can I ask your name? This is Rebecca by the way.
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